The Pantry
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Category: Automotive
Contact Information Capital Blvd, Raleigh, North Carolina, United States
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The Pantry Reviews
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car-wash
October 15, 2020
Very Bad Car Wash
$5 Car Wash - $500 Damage
STAY AWAY FROM THIS CAR WASH !!!
I had a brand new car - factory new - no damage - no scratches - just brand new. Unfortunately I decided to take it to a car wash. The Royal Palm Car Wash had the amazing deal of a $5 car wash... now I know why. As I already stated, the car was brand new. After paying my $5 for the car wash and going through the tunnel I was "quite surprised" to see a long scratch on the roof of my new car.
I confronted the owner of the carwash Martin E. He checked the video and I received a written report from Royal Palm Car Wash that there was no evidence of a scratch before entering the car wash. I was told that Martin E. knows somebody who could do something like a touch up if that would be ok. A brand new $35k car and asking me if I would be ok with a touch up made by a friend who knows somebody who has a friend ... I denied that and went to my car dealer. They estimated the damage to $500. After faxing the estimate to Royal Palm Car Wash of Palmetto they suddenly denied all responsibility and liability.
They pretty much told me that I did the scratch myself. Right - as there was no damage before the tunnel - I must jumped out of the car in the middle of the car wash, climbed on my roof, made a nice long scratch into my paint, jumped back in the car, dried my self up, changed the wet clothing against the exact clothing I stored in the back of the car, and went then to the owner to show him the scratch and ask him to get it fixed. Right, that is the way I like to spent my off time. Again, there was no evidence of a scratch before I entered the tunnel. And yes I do have a written report of Royal Palm Car Wash of Palmetto.
STAY AWAY FROM THIS CAR WASH !!!
For a Great Car Wash Visit [ www.rapidxpress.com ]
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John Cameron
June 3, 2009
Car Wash
I never go for the car wash from a gas station, but my truck was looking really bad, so I made the $7 selection for the deluxe and finished filling up. I went over to the car wash, input my number and proceeded with the soft touch option. I barely saw any suds at all, and upon exiting and inspecting my truck, so no difference from when I entered! I went in and asked the clerk for a refund. They pointed me to some other assistant that happened to have the manager on the phone with them. The Manager relayed through the assistant to me that I needed to call the complaint number on the car wash panel. I went back over, got the number and called. Of course I got a non descript voicemail, and left a message. Once again customer service was just a black abyss, and one more example of higher price and poor delivery.
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