This company is horrible - DO NOT PURCHASE ANYTHING FROM THEM. I've been begging them to send the scooter I paid for on October 12 (it's now November 4) and after emailing back and forth begging for a phone call, my moped or my money refunded, today I received an email from them stating that they didn't receive any emails from me, that they've been calling me (they have NOT), etcetera. Now I have to figure out how to get my $900 + back from them! I actually had to cancel my credit card for fear they would put more charges on it!