Purchased a New White CD Player Alarm Clock & IPod Dock for Classic IPod Dec 20, 2010. It arrived Dec 23, 2010. The CD player did not work. On 27 Dec 2010 I followed the 30 day after buyer receives it money back return policy on by contacting [email protected] and also by phone at 1-800-257-3762. I left my number on the customer service line and requested to return item. I received email confirmation they would send a return label in 24 hours. It did not arrive. I emailed the company again and they claimed because my email was military it did not go through. I provided alternate email and they said they would send to it. I still have not received the return label. I filed a claim on paypal against the company. Jan 6, 2011 I received an email from TheDeepDiscount company requesting payment for the item. I had already confirmed payment through PayPal on 20 Dec 2010.