I ordered two lasers 4 months back and I have still not received them. I have spent countless hours on the internet trying to resolve this issue with customer service's "live chat" service which is far from being of service. I was always talking to someone different which caused me to explain my situation countless times being only compounded by being given false promises over and over again. Trying to reach customer service via phone was nearly impossible and I sent multiple emails trying to contact someone who could actually help me. Today, I finally was able to reach a manager, Bobby, on "live chat" and he not only didn't do anything to help me resolve this issue but he had a horrible attitude and was being a smarty pants. I do not recommend using this company to order anything...