my notebook was shipped without an optical drive perhaps due to a mistaken order. I ordered the burner that was supposed to fit in the bay and was shipped the wrong drive. Thiswas unevitable due to Lenovo outsourcing the parts depatment and the part was not a web catalog item. I have been given the runaround and even open hostility from 2 of their warranty service providers Micros Northeast and TerminalsExchange
with the so called Lenovo prohibition of parts sales


I finally got an RMA but they have the gall to charge mr
return shipping and restocking fees for shipping me thewrong drive
The last straw was transferring me to a ine thatdisconnected
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