This is the last time I ever order anything from Tigerdirect. I am also advising anyone I know to steer clear of this company. My last order was not shipped on time and I even did a follow up call the same day to make sure everything was in order. The first rep treated me like I was an *** for even checking on the status. The next day (when it should have arrived) I called and the representative was dishonest. He blew me off and told me that I ordered it after midnight, so technically the order was only entered on that Friday. Actually, I had ordered it Wednesday, late in the night, and the checkout screen showed ''for delivery on Friday''. I called again, got a different guy, and he proceeded to berate me and tell me off when I told him I was getting the runaround. He spouted off something about being an employee for 1 1/2 years and threatened to make me pay even more for the overnight shipping I had already paid for. He was very aggressive and I had to get quite nasty with him in order to stop him from telling me off over the phone. I was then put on hold for 20 min;. Then at the end of the call, he tried to scam me for unecessary ''maintenance'' software and when I declined, he tried to use his customer assistance as a guilt trip|. He said ''oh, so now that I helped you, you're not gonna help me out?''". When I said please don't hard sell me sir, I would just like confirmation and to be on my way|. He hung up on me.. NEVER AGAIN TIGERDIRECT:. I will now buy from newegg|.com from here on out.

Recently ordered 2 computers from TD. The first was a touch screen and the screen was damaged during delivery. Also purchased an ACER desktop that had a failed harddrive. Called the manufacturer and they said to return it to seller.

When calling TD, it has been virtually impossible to break through their phone scripts and try to get these issues resolved quickly. Also was stated that they don't have the manpower to test every product for proper functions. They are just throwing product in boxes and sending them out. If there is a problem, then your wait is extended by however long it takes someone there to process a transaction by pushing keyboard buttons, which seems like 10 business days...

I purchased ink for my printer from them through Amazon. I didn't know I was suppose to check the expiration date on it. Never really thought about it actually. I don't use it much and after a yr and only printing a few pages, it is out. Comes to find out, when I purchased it, the ink was already 9 months past the expiration date. They sold me something that had already expired! I purchased it in Jan 2010, it had expired on March 2009!

I contacted them and they told me tough luck since it is past 30 days. This shouldn't matter since they sold essentially sold me a bad product.

When I ordered a monitor from them they charged me twice when I first placed my order, leaving me 16 dollars left in my bank account.I called them up and they said they only charged me once and demanded proof that they charged me twice.Well I had him stay on the line while I called the bank and the bank told him that they charged me twice.Tigerdirect put my money back in but thats not where it ends.

Fastforward 3 more days, i'm in wal-mart and i go to use my debit card and it got declined, so I went to my nearest bank and asked them whats going on and they told me that tigerdirect charged me again, this time leaving me 40 dollars in the negative.The bank gave me back the money they charged for the second time and i cancelled my original order.

Never deal with this people, they also go by the name Circuit City (they aren't the old Circuit City, they just took over their website) and Compusa.

I will never deal with this company again.

My wife ordered a $135.00 item from Tigerdirect. My credit card was charged $180.00. The packing slip shows a line item of $45.00 sales tax. That is a 35% rate whereas the state of tax sales rate is 7%. I have been unable to get an explanation from Tigerdirect.