|
H G in Clovis
October 4, 2010
Didn't refund my money
They called me and talked me into selling my timeshares. I finally agreed verbally and they sent a written agreement. I read the agreement and it was not what I thought. Also, when you hire someone to help you sell something it should be based on commission to make sure that they will work and find a buyer. They don't work on commission. They take your money in advanced! Long story short, I never signed the agreement, and state law provides seven days cooling-off period. I called them about 3 days later. Left a message for the agent to call me back, but he never did. Finally I talked to a Shaun from customer service and she agreed to refund my $499 WITHIN A MONTH. I followed-up the phone conversation with an e-mail and she replied me back below:
-----BEGINNING OF E-MAIL CONFIRMATION FROM TIMESHARES AROUND THE WORLD:
Hello,
By September 30, 2010 the charge will be reverse, if your card has not been credit please contact me at the number provided below.
Thanks,
Shaun
866-448-5624 Ext.101
--------------------------------------------------------------------------------------------------
September 30 came around and I've never seen my account credited. Sent a number of e-mails but they never replied. Finally I called Shaun back and this time she played dumb. She said there were two people interested in my timeshare and that they are working on them. I told her that I canceled the agreement, and that I've never signed the agreement. I also told her about her e-mail. Finally she said to wait 24 hours. Waited 72 hours, and still no refund. My e-mails were not answered, either.
BE CAREFUL WITH THIS CON ARTIST!
|
|
|
Susan_carpedium
February 11, 2010
Just Another Con Like The Others
This is the third company I signed up with. They called me about a year ago claiming they could sell my timeshare when no one else could. They told me I had signed up with internet listing companies and they were different. They promissed that they would the last company I ever paid but all of this was a lie. They did nothing for me at all. I started to do my own research and according to Sunbiz.org, Bethany Movassaghi is the President but she is never there to speak with. Instead, they always pass me to a guy named Victor who is rude and just gives me the run around. I don't know who they are paying off to have a BBB rating as high as theirs is but there is no way it is a true indicater of the quality of service they provide.
I HAVE PAID THREE COMPANIES AND THIS IS THE LAST ONE I WILL FALL FOR! DONT GET SCAMMED LIKE I DID!!
|
