I paid my loan off in full 6 months ago and I still yet to receive my title contacted the office on several occasions and was informed it was in the mail. Since I never received my title I contacted the regional office where i was told that they had the wrong address and that i would be receiving it in a week well now its been another month and a half and i still yet to receive my title don't trust this company they do nothing but lie and if i don't receive it soon next step is contact a lawyer to receive it this has gone to far so don't take a chance they may never issue your title back to you. Also You pay a lot more money than its worth I paid $120 on this loan for over a year and only borrowed $600 and still had to pay $400 to get my title back and yet still have not received it this is the truth i urge you to look away and not to ever use this company they will screw you.