This is an update from my 7/9/10 complaint.
Since my original call to the executive relations dept I have not rec any contact about the privacy issue I brought up. Even though Mellisa promised that I would be contacted by the privacy dept.
As a matter of fact they put in my records that nobody at customer service should talk to me and that the executive office is handling this issue. But so far they have not returned my calls or my emails. In essence they have prevented me from discussing this with anyone at all. If anyone has any contact information other then customer support I would appreciate it.