No communication or estimates given prior to work. No prior consent recieved on charges. Quality of work on motorbikes and scooters is embarassing. They guarantee nothing; if you have a problem then you pay twice or go elsewhere. They know there are not a lot of places with their services locally and take advantage of customers -especially young people. I am a parent of a son who has been taken advantage of, overcharged, and verbally degraded when questioning anything. Stay away from this shop. It has been in business for years and the only thing they do well is sell cheap chinese motor scooters.