"Consumer Reviews on Companies, Products and Services"

TLG Shopper

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Category: Services

Contact Information
Florida, United States

TLG Shopper Reviews

Gary Heath July 12, 2011
unautherised debit card use
i tried this service and did"nt like or use it at all.i called to cancel subscription . they said i had a few days left at no charge.i told such person to cancel.i was told it would be no problem. i just checked bank account and they are still taking my money.I WANT MY MONEY BACK NOW.TLGSHOPPER OWES ME FOR NINE MONTHS @ 14.99 . THATS 134.91.I NEED MY MONEY BACK.
o'Harley June 23, 2011
Unauthorized Charges
I have tried to cancel my account with TLG Shoppers for over 6 months and continue to get charged a monthly fee. I have been told repeatedly that they have addressed the issue but yet I'm still getting charged. The latest excuse is that they are in a thunderstorm and cannot access the account because their computers are down.
ATakrite3 January 3, 2011
Unauthorized charge and deception
OMG The complaints are innumerable against these scammers and crooks and apparently for YEARS this has been going on as I find AFTER I myself was scammed into "trying out" an "offer via Wyndham Rewards. Recently this past November (2010) during a hotel stay at Super 8 using my Wyndham Rewards card, I called customer service of an issue regarding another matter when after that resolve was asked if I would be interested in a "trial offer" from their affiliates After brief consideration, I opted for the $1.00 30-day trial NOT a "membership" as they deceptively put me on during the call. Was told that this "trial" wouldn't start UNTIL I got the materials in the mail within 3 weeks but I caught them in a LIE as I looked at the "policy" of the "Welcome To Great Fun" paper with a member card attached !!! where I only had 2 WEEKS to CANCEL if need be. If I HAD waited up to the 30 days AFTER I received this so-called discount package, that would've put me well over the cancellation time for them to only charge me and I wouldn't have no case BUT NO...the thing was that the so-called "trial" STARTED while I was on the phone with Wyndham which they made a "membership" WITHOUT MY PERMISSION !! After some pondering, I called to CANCEL everything a couple of days later and even still was being sold the "the program" and was treated as if I wasn't in my right mind to want to cancel so early. I firmly requested cancellation along with a conf.# and name all under " Great Fun" mind you. A month later after that, I check my charge account to find that a "TLG Shopper" with phone # charged me $16.99 that the Great Fun rep. told me over the phone IF I DIDN'T CANCEL but I DID and I'm like, "who the hell is TLG SHOPPER what the hell is this charge?!?" But as a careless oversight on my part, I doubled back into my charge account and surely there was "TLG Shopper" NEXT TO "Great Fun" who debited $1.00 ALSO who they gave my info to WITHOUT MY PERMISSION !!! Of course, I DEMANDED a REFUND of which I'm awaiting right now...the nerve...this is TOTALLY OUTRAGEOUS...there should be a class action suit against this "corporation" and others like them !!
I consider myself to be pretty good at handling my affairs being a conscientious consumer...but now, I'm EXTRA vigilante to recheck EVERYTHING...thanks for reading...BEWARE and AWARE !!
hortchar7333 October 30, 2010
unaotherized ach pmts to my bank account
unaotherized ach pmts to my bank account and possibility of selling of personal and private information.
Renay Tillman October 23, 2010
Canceling my Membership
Hi my name is Renay Tillman and I would like to cancel my membership with you guys.

When I tried to log-in, it said that you didn't have my email on file, but you taking money out of my bank account.

Here is the reference number that is on my bank statement #918938730ct.

I would love it if you can look up this information and take me off your membership. I will be calling you in the morning to speak to one of your representatives. I also don't understand how you are charging me for this membership and I didn't get any papers, catalogs, etc. in the mail.

Thank you in advance for your time and business and if you have any further questions, you can email me at [email protected].
MMoore918 October 7, 2010
TLG shopper
TLG shopper has been chargeing my account for 15.99. They have been doing this from March till now. Does anyone even know what this TLG even is? Anyone who has them taking money out of there account by debit card the only way to stop it is by getting a new debit card. Call your bank and get a newcard with a new number. Let your bank know whats going on so they can help. I just went to my bank and they told me that any charge trying to come through with my old card number would not be taken.
Lori Saylor October 2, 2010
STOLE MY MONEY
They stole my money and I want it back
lhsvg June 22, 2010
Unauthorized charges
After canceling my account in march 2010 I am still being billed
DJF123 April 13, 2010
Monthly
They have been taking $14.99 out of my checking account since August 2009. These charges are unauthorized. According to them my husband agreed to the membership. I told them I want to see in writing where he agreed to have this money deducted every month.
Chri5tina March 25, 2010
Unauthorized Charges
I found charges from TLG shopper on my card, which I did not authorize. They we're monthly for $14.99. I believe I was signed up with them when I got a membership with Every Day Guest. I canceled the Every Day Guest account, but somehow this did not cancel my "Shopper's Advantage" account.

I disputed the most recent charges on my credit card and got the money back, but there were more charges that were beyond the 90 day (60 day?) dispute time-limit, and they suggested I call the vendor.

I called Every Day Guest (1-800-417-6232) and they confirmed that my account was closed, and transferred me to TLG Shopper/Shopper's Advantage (1-800-835-7567). The customer service representative was slippery, surly and confusing, and tried to hang up on me very quickly. When I finally cornered him, he said I would not be able to get refunds for the charges.

I asked to speak to a higher up and I managed to speak to his supervisor, who was very friendly and immediately offered me refunds for the charges, no questions asked.

MORAL OF THE STORY: Don't let the customer service rep bully you! Talk to a supervisor and you can get all of your charges refunded.

2ND MORAL: Watch out for TLG Shopper/Shopper's Advantage if you sign up for Every Day Guest.

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