I purchaced a 20 x 21 carport in Bowling Green Mo about a week and a half ago. I was led to believe that the carport would be installed within a couple of weeks, because they had other installations in the area. I called North Carolina where the business is based and left messages to be called about an installation date. The phone number was provided by the seller, Auto Dynamics. I never got a return call and finally today I was able to talk to the lady who is in charge of scheduling and was told that they could not tell me when they would be in the state installing these carports, I was told the installers are from Iowa by the seller. I was also told by the seller that they had other carports in the area to be installed. The lady I talked with name Ceila said there had been no sales in this area other than mine. I cancelled my order and was told there are NO REFUND! Beware buying anything from this company. I would recommend that you shop elsewhere, I got burned for $108.51 and have no hope of recovering this deposit.