I bought a Trojan Power stack gym from Token Media on the internet using the credit card option as payment. The money is already paid into Token Media's bank account but now Token Media
wants me to reverse the payment, which will cost me R250, because they are afraid that I may rip them off. They are afraid that I will reverse the transaction while the item is couriered to me.
I told them that it will take my bank 25 working days to do the reversal which long before then I would have the gym and would have signed the delivery notice. My bank would contact their bank which in turn will contact them before any reversals is done.

Now Token Media got my money and it is now a hassle to get my money back. They want me to pay the money directly into their banking account before they send me the gym.

I have done nothing wrong to be treated like a criminal. Is there any legal assistance for me to resolve this matter?