Bought a Toshiba L505D laptop June 27, 2009. The hard drive failed on October 24, 2009. I took it back to Best Buy for manufacturers warranty repair where I was told I would have to get the operating system disc from Toshiba. I called Toshiba and they charged me $25 for shipp the software. Unbelievable that you have to pay exhorbant shipping fees for their system failure. It's not the first Toshiba laptop I've had problems with but it will be last. Fianally learned my lesson.