DEAR DIR,
I HAVE BOUGHT A NEW LAPTOP MAKE TOSHIBA C660 FROM AL FIDA COMPUTERS LLC PO BOX NO 12732 RAS AL- KHAIMAH SHOP NO 5 TEL NO +971 7 2277243 ON 12 MAY 2011 VIDE INVOICE NO-059485. AND THIS HAS BECOME FAULTY (NOT STARTING) ON 25 JUN 2011 WHICH WAS SENT TO AL FIDA COMPUTERS FOR THE REPAIR VIDE VR NO 912.
1.THEY SAY THAT THIS WILL TAKE ONE MONTH TO GET REPAIR.
2. WHY SHALL I WAIT FOR ONE MONTH FOR REPAIR.
3. COMPANY SHOULD PROVIDE ME A STANDBY LAPTOP FOR THE PERIOD OF REPAIR.
4. IF THIS SEEMS TO BE BIG PROBLEM IN LAP TOP THEN THEY PROVIDE ME A NEW SET OF LAPTOP