I requested a "free" trial sample of total brite teeth whiting on line and gave my credit card to pay for the shipping, several days later the company charged my credit card for $129.95. I called the total brite company to ask what the charge was, I was told that was my membership charge. I told the guy that I had not requested to be a member and had not authorized the charge on my card. I asked to cancel the membership and have the money refunded to my card, I was told that they could not refund any money. They could cancel my membership if I wanted, but would not refund the unauthorized charge.