This company stuck a $16/mo charge on my office phone number backline. The service was never ordered but they claimed it was ordered online. This isn't even the phone number we ever would have used. The service is a mystery to me.
CHECK YOUR PHONE BILLS FOR THIS ADD-ON CHARGE

Noticed charges billed on my Verizon phone bill page 12 of 14 under ILD Teleservices - a billing company that can place charges on the phone bill for another company. When I called they told me they were billing for a company called Total Contact Solutions. I called them to complain. This company supposedly provides uninterrupted connection with friends and relatives during times of crisis or disaster. I was first told that my daughter signed up for this on the internet through "usprizedraw.com." They even gave me her correct e-mail address. She is married and has not lived with us for over a year and never signed up for it. When I call the second time Total Contact Solution said I signed up for it under the same above mentioned site, which I did not. They were good about canceling the so called "service, " and I have been refunded three payments that were applied to my phone bill. It just angers me to think that many other people may be paying for this questionable "service" that they never signed up for.