My driver side glass fell and broke for no reason in 2006. My car was parked in the mall, and when I opened my driver's door the glass fell. Now I realized why the glass fell, it was a defective bolt. It was on Toyota's recall list. I sumitted my claim to Toyoto on 10/08/2010. I did everything they asked my to: copy of my invoice, copy of my registration, and bring my car to the dealership for them to double check. Going back and forward with phone calls for at least 5 times, everytime they asked for different documents, they still denied the claim. Everytime we talked on the phone, they always said we have enough information, but a couple weeks later, the claim is denied again. Claim #1012081984. If I do not get this solved, I will call the media and let them help me with my problem.