Company claims to "train" medical transcriptionists and keep them on the hook by never allowing them to pass exams and be hired.

Was suspicious, but since I was not in a hurry or needed the money quickly, I was more patient than usual, and studied on and off for a period of three years, accumulating considerable knowledge. When I did take the studying seriously and crammed for the qualifying tests, I passed the first two and "failed" the third, twice as long as the first two.
A friend advised that the company was probably a scam. I began to research the Internet, and found multiple complaints from other "students." This confirmed my suspicions.
Very unfortunate and very discouraging. The money for the software is water under the bridge in my circumstances. I tried to research the company initially through BBB in 2005, it seemed legitimate.
Believe Online BBB must do more rigorous research and post easily accessible results for protection of the public.