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Travelocity - City Passes

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Category: Business & Finances

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Missouri, United States

Travelocity - City Passes Reviews

rmac0577 October 9, 2009
Unauthorized purchases
I was on Travelocity's site purchasing (2) Seattle City Passes and while purchasing the passes the site kicked me out and when I resumed the activity it completed the purchase without my authorization and when I proceeded with the purchase it ended charging me for (4) passes instead of (2). I have called Travelocity immediately to correct the issue and did as they instructed me by faxing a copy of the incorrect purchase with a large "X" on it and wrote that this was not authorized. After dong all as directed by Travelocity...they refuse to refund the $108.00 payment even after they were informed within 15 minutes of it being discovered. I also have been dealing with my bank "NATIONAL CITY" to get this settled and it is a pain in the ASS!!!

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