I was recently billed for 35.95 to my account and I did not authorize this transaction. I do not want to automatically be billed for anything without me doing it. I would like a full refund please credited to my account. Thanks.

Purchased a Trend Micro Internet Security Pro - $49.95 + 29.95 installation) $20 rebate stated on box with directions of what to send. Sent all required ( 3 items: Original sales slip from Staples, purchase tab proof on box showing Trend Micro Internet Security Pro 2010 and portion cut from box giving info on Name, address etc signed by me on 4/28/2010) After not receiving rebate middle of July I called Trend who referred me to you - I emailed you and were told you did not cover this nor did you see anything from me. The printed address on the return portion said to mail everything to Trend Micro Promotion #09-14386, P.O.
Box 540049, El Paso, TX 88554-0049. WHERE DO I GO FROM HERE?

TREND MICRO IS A JOKE AS A SECURITY SYSTEM & COMPANY and SHOULD BE OUT OF BUSINESS.

If you want Junk & Spam mail sent to your inbox, purchase Trend Security Internet Pro. I downloaded

the so-called security in July of 2009 for $69.95 & started receiving spam & junk less than a month later. I was away for awhile & noticed the fact in early Sept when I called Trend Micro. I was given a Charity Repair which did not work because my inbox still flooded with the trash. I was cut off from on-line banking & even Microsoft became involved, yet Trend Micro refused to return my $69.95 because I contacted them more than a month after purchase. Finally in Nov. 09, after many, many phone calls, letters to top officials(with no response) & e-mails, I deleted Trend Micro & installed Norton's Security and have had no complaints since. Can you believe TM's audacity by continuing to e-mail me hoping I'll renew my subscription?

trend micro charged my account for a renewal of your product that i did not authorized...i need the money back asap

please cancel the trend micro that was automatically charged to my charge card. i was also charged for a service to cancel the service which it did not do...