"Consumer Reviews on Companies, Products and Services"

Trend Micro

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Category: Entertainment

Contact Information
Oklahoma, United States

Trend Micro Reviews

Pursley February 3, 2010
Charge on credit card for something I did not order
A charge of $39.95 was placed on my credit card without my permission for a product I did not order. I want the charge removed immediatly.
Paul J. Bradeen January 26, 2010
unauthorized billing
I have just received my December VISA credit card statement and a charge of $44.95 appears for DRI*TREND MICRO.

I did authorize this charge and want to have the amount removed and credited to my account.
Lois Hogan January 25, 2010
Double Billed on my Visa
I was ordering Trend for the second time. This time I was double charged for the software which I can't turn on $55.00 each time. Please remove these charges from my visa card. I have decided not to take your software for security due to be double charging and multiple popups.

A toll free telephone number is not supplied for the customer to get in touch with customer service. This is not a good thing.
burkbev January 18, 2010
double billed
On January 5, I ordered trend micro for Bev Burk. Order #5226005018. There should be one charge of
!9.97 and one of 3.48. However, on my credit card it is actually charged twice to the same card on the same day.
Two 19.97 and two 3.48 charges.
Please review these charges. I expect that a credit will be made of 19.97 and 3.48.
Thank you
Bev Burk
[email protected]
computer name: aunt lou
123holland January 15, 2010
incorrect billing on credit card
I purchased over the internet the $49.95 Anti virus program. On my Discover Card statement I was bill twice by your company. Once on 12/13/09 in the amount of $39.95 and then again on 12/14/09 in the amount of $31.95. This is a $21.95 overcharge. Please make correction. Please notifiy me when correction has been completed.
Cindyd January 15, 2010
Charge on Credit Card
I was charged $39.95 from your company without my authorization and I do not know what it is for. Please credit the charge .

Thank you,

Cindy Drago
John L. Anderson January 12, 2010
Double billed
On Dec 21 I was billed on my Visa Card, 42.45 and 33.95 for my anti virus, Trend Micro, renewal. Please credit my Visa card for $42.45 plus $5.06.
John L. Anderson
Larry J Bateman January 6, 2010
CHARGE FOR SOFTWARE NOT ORDERED
My account was charged for additional software that I did not apporve. I purchased Internet Security for a total of $46.90 on January 4TH 2009. The next day my account was charged for an additional 39.95. Please credit my account for the $39.95. Thank you.
Nana Linda December 23, 2009
Charges without receiving product
My credit card was billed on 4/17/09 for $55.95 from DRI*Trend Micro orderfind.com MN. My subscription was not renewed and I never received any product from Trend Micro. I would like my credit card refunded immediately. I have my credit statement to prove the charges are legitimate. When I log into the Trend Micro website it states my account expired on 4/21/09.
SharonEJackson December 21, 2009
DID NOT APPROVE TREND MIRCRO ORDER
I did NOT renew my Trend Micro antivirus software but it was billed to my American Express credit card. It needs to be removed and/or canceled.

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