My company placed an order for stock with Trillogy Ltd. When ordering online the order form clearly stated free delivery. We have to pay in advance by printing off the order form and submitting a cheque with it. After having received the order we have been charged a carriage charge and Trillogy have said it is an error on their website that shows free delivery on the orders. They have refused to offer a refund or credit. I would imagine other companies have fallen victim to this and should beware!