I bought a pair of shoes at Truworths Bayside Mall with my credit card. Next day I went shopping, wore them for about an hour, went back home when I noticed that the right shoe made terrible cracks on the upper. A rude staff lady said all shoes does that (strangely the left one was still perfect! ) and they cant give me a credit for it, as it had to be sent to quality control and that it would take about three weeks before I'll know what they decide to do. IN THE MEANTIME I WILL HAVE TO WALK BAREFEET IN THE COLD FOR LACK OF MONEY TO BY ANOTHER PAIR! (we are pensioners ) at another shop of course! Bad, bad service I'd say.