I found Marilyn Jorgenson through her website as I was searching for a qualified and professional hair stylist that was experienced in hair extensions. Needless to say, a $1, 200 lesson is enough to use this terrible experience as a teaching tool for consumers that are interested in visiting this salon. Marilyn is part owner of Tu Sei Bella Salon & Spa in Glenshaw. She was friendly before receiving her money. However, when I began to question as to why my hair extensions were falling out in a months time, my phone calls and e-mails were not returned. Keep in mind that Marilyn promised me at the consultation that the average wear for Great Lengths hair extensions was 4-6 months. I used all the products needed and followed the directions given for taking care of them, yet I was denied any type of refund for only getting 1 months wear out of them. I kept a record of the dates that I tried to reach her by phone or e-mail. I also took a video and pictures of the condition my hair was in only after a month. I have my husband, a detective, as a witness to her false statements and unprofessional treatment that was received after finally reaching her. She had the nerve to tell me, "You can complain until the cows come home." As far as I'm concerned, I will use all that I have to make sure other consumers are aware of these so called professionals that believe that there is nothing we can do to be heard. This is only the beginning!!! I will be sharing my video on YouTube.