"free" download, then purchased full version for 19.95 + The application disabled my internet service and has corrupted many files. I have emailed them twice explaining the steps I've taken and deamnded assistance immediately. TuneUp360 "techs" wanted me to send all computer info including bios, and other suspicious requests. I am going to alert them that I will be contacting the Michigan state attorney general office for further inquiry. I am unable to attach proof due to me using another persons computer since I cant access internet and my documentation is on my computer.