"Consumer Reviews on Companies, Products and Services"

Tungsten Direct

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Category: Services

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United States

Tungsten Direct Reviews

Udro February 4, 2010
Awful customer service
Ive been trying to track my package for a week now and the postal company only knows that its in Vermont. I knew the company was in Utah and I am in NY so it made no sense to me that my package would go past the state I am in. Ive tried several times to get ahold of customer service via email but I have not had any reponses. I cannot find a number to call but from what I read of the other review, it would do me no good. Im still yet to recieve any information on the where abouts of my package. Im extremely dissatisfied with this company, and wish I had never even gone to their website!
Funikulor February 3, 2010
Stay away from them
The ring I ordered was of very poor quality, very questionable due to it's light weight that it is tungsten. The customer service has been awful with no way to talk to an actual person. Their money back guarantee is laced with a hidden "$15 return shipping fee" even though the customer pays the return shipment. This type of on-line company is why people don't feel safe shopping online.
Bob August 13, 2009
Bad customer service
The ring I ordered was of very poor quality, very questionable due to it's light weight that it is tungsten. The customer service has been awful with no way to talk to an actual person. Their money back guarantee is laced with a hidden "$15 return shipping fee" even though the customer pays the return shipment. This type of on-line company is why people don't feel safe shopping online.
Jamie August 12, 2009
Very poor customer service
Ive been trying to track my package for a week now and the postal company only knows that its in Vermont. I knew the company was in Utah and I am in NY so it made no sense to me that my package would go past the state I am in. Ive tried several times to get ahold of customer service via email but I have not had any reponses. I cannot find a number to call but from what I read of the other review, it would do me no good. Im still yet to recieve any information on the where abouts of my package. Im extremely dissatisfied with this company, and wish I had never even gone to their website!

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