I ordered a set of DVDS a full month ago. My charge card was immediately charged the $60 for the merchandise. I never received word of shipment. I called them two weeks ago, they said they were expecting a new shipment and I would receive it soon. Called again, last week, same answer.

Now, I have tried calling and can not get through to their toll-free number. Also have sent email to their support to cancel the order and refund the payment which have not been answered.

I am working with my credit card company to get a refund on this. I am sorry that I didn't check the discussion blogs before I ordered, or I would have NEVER placed an order with them.