we have ordered some goods from 'Typical Dutch Stuff' and we've paid Eur 12655 as deposit. She gave us a airwaybill but we've check with UPS and found that it is NOT real. I think the HAWB was created by herself. This company has not ship out anything in OCtober. We've tried to contact the supplier but she didn't answer our calls. She reply email saying that she has no stocks and she had paid full payment to her supplier and will not refund our money.
The HAWB no. is 5393646993. Because we are in Hong Kong, so far away from Netherland, we want to seek advices from internet. Any one experienced this, should we call the police or find a debt collector?