I had a very bad experience with my U-haul rental at the Fridley store in Minnesota. Very, very rude workers there. One woman that said she was the manager there was very snotty & mean, not only to me & my husband, but to other customers also. I also was overcharged for my rental & drop-off, they said they could not do anything about it. This place is a rip-off, I will never use U-Haul for my move ever again!!! Don't go to the Fridley, Minnesota store unless you want to be verbally abused.