The u-haul customer service worker at 4600 w. colonial drive orlando, fla. 32808 phone 407-299-1024 charged my debit card that. was to be used only to reserve a truck for an aquaintance. I had asked if anything could be charged to me and was told my card would have to be swiped for any additional charges. i was told that the truck was not picked up on the 3rd. as agreed. i have the reservation #00411877 and the pick-up date as 8-03-2009.therfore there should not have been any cancellation charge at all .-U-Haul took my money for no reason, ,