I ordered these "authentic" ugg boots from this company and when i received them they were obviously not the real deal. I have contacted them and await a reply, however i tried going back to the website and it appears to be shut down. help!!! I even sent these people a message a few days after i bought them because i suspected i made a mistake and they reassured me they were from an authorized factory. this is their reply in the email i received after i asked them to cancel my order because i realized they might be fake.

hello dear,
thanks for your message.
here is the customer service.
our boots are all from authorized factory.
they are all 100% authentic.
our shipper have sent the order to you.
i will give you the tracking asap because they are very busy.
hope your kind understanding,
regards,


Dear friend,

Thanks for your attention to our website: loveboots.info


Anything else, please feel free to contact with us.Its our great honor to help you.

Best regards

Grace
Customer service.