We purchased a pair of Uggs from uggstarboots.com. They advertise an authentic product and good sale prices. The boots arrived from Singapore and are completely FAKE. The sizing is off, they do not fit like real Uggs, the sole is too hard, they are not flexible, the material is clearly cheap. Going to the uggaustralia.com site we learned that they have a counterfeit link and you can type in the name. Sure enough uggstarboots.com is a known counterfeit site. We tried contacting them several times to return them, since they profess to have a good return policy, all we got back was on email asking what the problem was (we detailed in the email that they didn't fit. Didn't until later tell them we knew they were fake). Never heard from them again.