On 8/23/09 I rented a 14' truck from the Thomson Ave, Ventura Ca site.which is close to my new residence. While driving the approximately 50 miles to my former residence the truck lost one of its tie rods, which droped to the ground. I called the emergency number and over an hour later they sent a mechanic. The mechanic reconnected the tie rod and told us to go on with the move. This I would not do. I took the truck back to Ventura very slowly. You could see the wheels wobble. The Thompson Location gave me a $75 credit, which was less than half what that day had cost me. I paid 3 workers $155.00 for sitting along side the road and almost getting in a acident. It was only luck that they were not hit as the driver had no steering control and we were on a busy freeway. I paid $30.00 in gas. On The 25th I rented a one-way truck from Parthenia Ave, Northridge, CA site. When I tried to use the $75.00 credit, they informed me I only had a credit of $24.32 credit.