I have been charged $69.87 for something I never approved. Apparently it happened a few times before but thankfully it never went through. I went through once before and this is the second time. I tried to contact the company but go figure I was put on hold forever. Hopefully the BBB can help me put a stop to this before I go broke. If anyone knows how I can stop them please help.

I ordered the "free trial" of this product only to be charged $69.87 a few days later. No mention of this was made upfront, and it's nowhere to be found on the main website. When I called the numbers on the site, the mailbox was full. It all seems very fishy. I left a message with the "corporate office" and I'm also sending a letter.

Their terms and conditions claim: "MONEY BACK GUARANTEE: IF AT ANY TIME YOU ARE UNSATISFIED WITH OUR PRODUCT, CONTACT US AT 866-540-9633 AND WE WILL GIVE YOU A 100% REFUND."

Which they better deliver on. I am asking for a refund, especially since I never authorized this charge. "To return a product or request a refund, please contact Customer Service at 866-540-9633. Send to: Attention: Returns Department PO Box 1158 Pleasant Grove, UT 84062 866-540-9633."

I will let you know how this works out.