went to have our car checked by dealer(ac blowing hot air) and was told it was the back line of the ac /clip that holds line in place was broken and there was a hole in the line UNITED CAR CARE COMPANY refused to honor our extended warranty -which states they cover ac- because they dont cover clips and a uncovered part (clip)caused the cover part (ac) to malfunction. what a rip off!!!the line cant stay up by itself it has to be fastened to the vehicle some how so how is it possible not to be covered. we bought this policy thru our dealer thinking we were getting a good company and not some fly by night rip off company. not only was the company rude they refuse to send out a rep from there company to investigate my problem. save your money dont go to this company