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Charles A
November 13, 2012
Nice People
After Irene hit last year we knew we had to get this done by a company who specializes in this field only. United came over to give a free estimate with a detailed description of how they can fix our problem for good. They provided video of work they have done in the area as well as references for completed jobs. They were efficient in their work and left no mess behind.
Job took two days in total. And that's only due to the required plumbing and building inspections being done by the town prior to United finishing the job. The work was done right before Sandy hit, so the timing was perfect. The proof is in the pudding, as we for once have no water in our basement. Couldn't be more pleased.
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United Customer
November 13, 2012
Great Company
After being devastated during Hurricane Sandy, my power came on for 2 hours on Thursday November 1, before being turned off again. During these 2 hours, I noticed that one of the sump pumps installed by United was not working. I was not surprised due to the tremendous impact from the hurricane. I contacted United and within hours, the owner was at my house, fixed the problem (which was confirmed when the power came back on). He keeps his word and completely backs up his warranty! Outstanding company that I highly recommend! Great company! A+ service!
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United Customer
November 13, 2012
Great Company
Full basement waterproofing, including removal of old system, digging of new trenches, installation of new under floor drainage system, installation of two heavy-duty sump pumps (one in an existing site, the other in a new site), and finishing of floor edges with new concrete and a dimpled plastic material. To avoid penetration of concrete dust into our house and damage to items in the basement, the company sealed off all door openings with heavy plastic, removed all basement windows, wrapped stationary items in heavy plastic (washer, dryer, freezer, misc. storage), and afterward broom-cleaned the work area as well as my driveway (a lot of muddy broken concrete gets hauled out by bucket).
Basement waterproofing is hard, dirty work involving lots of jackhammering, broken up concrete, concrete dust, and cold muddy silt. United Waterproofing showed up on time with a large crew, business owner and supervisor explained exactly what to expect, and everyone got to work immediately. Every man worked quickly, efficiently and with a good attitude, installing a first-rate waterproofing system in my large basement in just one day while doing everything to avoid disruption. I was especially impressed the Owner showed initiative and practicality by rerouting the discharge for two powerful new sump pumps (previously, water discharged into my side yard, creating a bog for much of the year). He also removed a damaged 40s-vintage concrete and zinc laundry sink that I'd been wondering how to get rid of (it weighed a TON). Moreover, when I had a question four months after the waterproofing, The Owner came by personally to inspect the section of basement I was concerned about and offer suggestions for addressing it. Very impressive work and superior customer service.
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