The University of Phoenix crossed an ethical line.After endless computer trouble I knew I needed to drop before the 2 week deadline, they wouldn't let me drop. They went as far as to post threads in Arizona to meet the class requirements. Just enough to allow full billing. Then it was"sorry we can't help", How convenient. I refused to pay, they refuse to let go of the credit report they hold hostage.Anyone with a similar complaint should contact Leanne Chitwood http://arizonabbb.org/ not that she was any help, I don't think anyone realizes how often this crap happens.