This company has the worst customer service I have known ever.

USA International Data, installed an Eclipse machine to process credit and debit cards transactions, this machine have a plus: the system telecheck, to confirm and deposit checks directly from the machine.

In my case, the system telecheck didn't work.

Since November 2008 through this date January 12, 2009 I was calling for requesting the change of the machine.

Until this date, after no less than 08 calls, no one from this company has responded to my requests.

However, the company keeps debiting from my account the lease for the Eclipse machine each month without any delay.