Excess wear and tear in the amount of 1075.00 that is ridiculous! The car is a mercedes slk350, sport car. There are tiny paint chips from driving the car to and from work on a main road. The car rides low to the ground and small chips occured as a course of normal wear...I took it to a body shop and he could not believe they considered this excess, questioning whether I may be confused! The dealer also has stated that US BANK has suspect inspection reports...they have not used them for 3 years due to customer complaints exactly like mine.

US Bank was unhelpful and rude, reading the return policy over and over...they refuse to reinspect. WHO OVERSEES THIS!!! They can say whatever they want and will charge whatevery they want regardless of two professional inspections that did not see a problem.