The above review is bogus created by the staff of JoannesDress.co.uk JoannesDress.com JDBridal.com. etc etc. If you look around at review sites for this company, you will see many reviews, all dated on or around 15/16 Dec 2015 - all written in broken (Chinese) English. They have a whole load of sites that are linked to the same company. AVOID THIS SITE AT ALL COSTS!!! I ordered from this site. A few facts: -I provided exact measurements for my dress. -The dress was shipped 3 sizes larger than what I specified. -They wouldn't let me return the address. -They agreed to let me return the address. -They will only offer partial refund as they need to cover the cost of material ! -Not my mistake - why should I pay? -No customer service. -Not based in Singapore - Factory is in Shenzhen China -Company has a Hong Kong Billing address: GLOBAL BEST TECHNOLOGY COMPANY LIMITED, UNIT 530 BLK 9,5/F HONG KONG SCIENCE PARK SHATIN NT -Company number: 1632484 - Registered with the Hong Kong Government -The company owner is: HAIPING JIAO at 25TH FLOOR, LUOHU BUSINESS CENTER, NO, 2028, SHENNANDONG ROAD, LUOHU DISTRICT, SHENZHEN, CHINA -There accountants are: VANTIC ACCOUNTING & CONSULTANT LIMITED at 2/F WESTERN COMM BLDG 31 DES VOUEX RD WEST, HONG KONG - Mr Chan is the head of this firm of accountants -They have many websites registered through Go-Daddy to a London address of: Joanne Taylor, 100-101 Harley Street, London, W1G 6AP with an email address of [email protected]. Vanessa Taylor is also listed as an administrator of the email account. -They have told me not to use the LIVE Chat function on their website to contact them. I have told them I will use any method of communication I can until I receive a full refund. -I am still trying to get my money back and they are deliberately not responding to my emails. Good luck to any of you that are trying to get your money back....