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RL Johnson
May 12, 2011
Recurring Charges
I've had a recurring charge of $29.95 on my account for the past few months. The first time I questioned my bank about this charge, they refunded my money. It happened again the next month. After inquiring again, I heard no response. After doing some research, I found that Value Max is a scam. They put this recurring charge on your card and disguise themselves as an internet goods and products store. It appears on your credit card statement as MVQ*VALUEMAX. When you search them on the internet it takes you to a website with very little information. It states that they are a web based company that applies refunds or charges to your credit card. There is no list of companies they provide this service for, no contact information, such as street address, phone number or email address. Just a form to fill out online. When you click on the link for their official "website" again, it has little information and when you click on the Contact Us link, you are taken to a page with a drop down menu that takes you to various pages on the site. They have two separate websites mvq-valuemax.com and valuemax123.com. ValueMax 123 states that they sell, health & beauty, travel, dining and home & auto. On mvq-valuemax.com they state that they collect charges and sends refunds. Well which is it?! A legitmate company, wouldn't need a separate domain, to state what the name of their company appears as on your credit card. This company is fake. Beware!
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Anita McElvane
May 7, 2011
unauthorized charges
They signed me up for services without my knowledge and in the course of 2 years have charged me over $700! It seems that these people are scam artists and a lot of people have been duped by them. Why is it that they are getting away with it and hard working people like us are being victimized?
How do I get my money back?
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Thomas Rider
January 13, 2010
I am being rippedoff
I have been charged an amount of times by Value Max through my debit card for services that I never ordered nor signedup for.Amounts are 24.95 and 19.95 and there may be other amounts, that I'm not aware of at this time. I will correct this as soon as possible.They have put me in the RED at my Bank and I am having to pay my Bank over Draft fee's.This is completly absurb.
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BG80
January 12, 2010
Fraud/Stolen Card Info
For the last two months I have been charged $24.95 each month for a service called Value Max. I never signed up for this and do not know what it is. They stole my credit card info and signed me up illegally.
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Linda Crombie
December 29, 2009
Unauthorized Credit Card Charges
My credit card was charged $24.95 on November 27 and again on December 28th. I did not elect this offer. I called number on credit card statement. To cancel charges I had to request a discussion with telephone rep's supervisor. The charges were cancelled and I was told to watch for a credit within 3-5 days. No one was able to tell me how I got the Value Max membership in the first place! Scam.
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mrfrustrated
December 20, 2009
Fraud Charges
Purchase Valmax 888-241-0049 Us Dec 20th 09 -$86.07
I used a service to lookup someone as well and I checked all boxes not to be enrolled in anything else. Six months later I load my card and they immediately take out an 86.07 charge.What gives these people the right to take my hard earned money. Now I must suffer this Christmas because of terrible business practices.
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Ryan11330
September 24, 2009
Fraudulent charges
I was charged 19.95 on my credit card. I just noticed charges after a few months of being charged. They are only taking off one month of charges. Beware of this scam!!!
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connie dover
September 23, 2009
charge on my credit card
i got my credit card in the mail yesterday i had a 19.95 charge from value max i dont no what the heck it was for i didnot inrole in anything that had anything to do with them.it did have a number to call i called they took off the charges right away all of us need to pay close attention to our cards these days there are so many scams out there it is scary
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Anglstratus2006
September 10, 2009
unauthorized charges
I was alos charged by this company but it's been $24.95 and this is the third or fourth time it has happened. This time it caused an overdraft so i was also charged $25.00 by my bank. That's almost a $100.00 for something that i had never even heard of until these charges suddenly appeared! How do I get my money back and stop them from scamming someone else?
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jefftherev
September 8, 2009
Unauthorized Membership
I used Intellus today and received a free "trial membership" from this company and was notified by e-mail that my e-mail was my electronic signature authorizing the debit of my account. I had 7 days to cancel my membership or would be billed. What? I only went to Intellus and never accepted any offer from Value Max. I called the company, cancelled the "membership" but wanted to know how they got my information account information. I was told I had to physical input my account info into the Value Max site. WHAT!? Imagine going to Walmart and getting a bill from Target. This company has questionable business practices which makes Intellius questionable as well if they continue to allow individuals to be billed by a secondary company. If others have a similar complaint, try sending a letter to: Krista Alba - Cost Center Manager, 9500 West Dodge Rd, Omaha, NE 68114.
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