I've been a customer of verizon phone services for 10 plus years and i get a phone call from verizon rep. asking if i would like to upgrade to a bundle package . you can get internet, direct tv and phone service all for one price of $99.00 for a whole year. i agreed and order the service. my first bill was amost $250. dollars so i call the customer billing and they tell me that the bill was prorated and you are charge a month a head, to make a long story short my bills have never been lower than 200. and i've called and complained and the most i've received from the company is $40. credit to my account. Beware of verizon false promises. verizon also limits it's services to certain neighborhood excluded all black neighborhoods by telling them the service is not available there.