Verizon had me out of service for approx 5 days - their fault - even to their admission it was Verizon's fault. ost me approx $2400 in Business Loss. I was only offered several months of free service for my loss. This is the last shot before I file a claim in smalls claim court for the $2400. Then I'll add my loss plus my expenses for an Attorney and lost time for going to court. My service phone number is 727- 868-2010. My contact is a 727-688-1748 Alan