I order internet and VOIP on the 20th of December for business internet and VOIP. A technician showed up on the 27th to install, however he said my service order address was incorrect. He stated he would return within 10 minutes. Never showed back up. I have called verizon repeated ever since and receive a different message every time. Needless to say they state my service will not be up until the 11 of Jan. I have informed them that I am a health care business, however they are failing to admit their error and resolve this issue.