If you are considering ordering high-speed broad-band TV and Internet service from Verizon's fiber optics system (FiOS), there is something that you should know that Verizon forgets to tell you.

You've all heard by now that in Feb.2009, if you use antenna TV on a TV that does not have a digital tuner (most older TVs do not), you will no longer be able to use it unless you buy a digital to analog converter box. The government has a coupon program to help offset the one-time purchase price of those boxes, so each box may cost you perhaps $10 to $60, depending on brand and features). You may have also been told that if you get your TV signal from a cable company, rather than over the air from an antenna, you won't need to do anything.

On the other hand, if you receive your TV programs from Verizon FiOS, and have more than one TV set, you will need to RENT for EACH ADDITIONAL TV SET you either one of their set top decoder boxes (the same kind you need to get FiOS on your primary TV) or a Verizon digital to analog adapter. The converters you can BUY via the government's coupon program will NOT work with FiOS. The cost for renting Verizon adapters is $3.95 per month per additional TV set for as long as you own the older TV.

I signed a one-year contract for the Verizon Triple Freedom Essentials promotion package which gave me a set top box with DVR free the first year. But neither the sales personnel nor the installer who hooked up my computer and primary TV mentioned about needing adapters for my other two TVs.

I have been a Verizon customer for about four months. It always amazes me that, despite having Lifeline services and a simple Freedom Plan, there's always a way for them to jack up my monthly bill to over $100.00 a month. Every month there is a either a new error or problem that has to be resolved on the phone with hours of my time wasted on these issues. I have never received a bill that is so difficult to read and make sense of. That's probably intentional I know I am not stupid. I have two college degrees and am working on another one now. I am smart and ethical. Maybe that's why the bills so not make sense? This month they charged for a tech to come out to my home to set up service. They orginally told me there was no charge. One customer rep says one thing, then another says something else. The right hand does not know what the left hand is doing. I was overbilled long distance because no rep explained to me that I had to sign up separately for a long distance plan. Thought it was part of the package. And, I was scammed by them as they quoted a DirectTv monthly fee which was jacked up by Directv. And, they never told me Directv was an 18 month commitment so I could be out $360.00. Imagine that.

My advice. Go elsewhere. They cannot be honest about their fees. They change their story. There is no consistency in how problems are handled. You spend hours on the phone with them, and if you have no landline service, then you are going to have a heck of a cell phone bill that month. I am disgusted with this company. I have never dealt with such unethical, dumbed down companies as Verizon and Directv and I am done with both of them. And, I am disgusted at myself for falling for their garbage. There is even a legal firm starting a class action suit against Directv for this 18 month issue, so I am not the only one.

i'm a residenent of seminole, fl. and so are many of my family and friends, i decided to be the voice for all them. how could you have your contractors come in one day and with no warning just be out of work? as large of a company you are how dare you be so cold and uncaring to your workers who have been out here busting there buts everyday for you then you just decide thats it were shutting down during the holidays with no warning no care, what kind of company is that cold? not one i will use or the 50 so far people who all have spoke of this last night at our local syaa athletic field and it's about to go way further we have a family member who works for bay news 9 that said we have a story here for sure. you bought new phones blackberries for all your in house people but all your hard working contractors who you treat like crap as it is now you just like that say oh well no work fend for your selfs screw your families your x mass and everything well really thats nice of you there verizon, lets see how the rest of this tight nit communtiy of seminole likes that, we all about family and kids here, so you better believe your gonna have a real hard time selling your fios here when you've already show how much you give a crap about all the families that have been working hard for you! this is just the beging of what you are going to hear for your cold hearted acts! thank you, jackie mercadies, of seminole, fl.

I got an LG Dare all but a two months ago and the thing is essentially garbage. I care for my tech gadgets like Mary did the baby Jesus but this thing has fallen apart on its own. I've never dropped it, never even looked at it sideways and the screen has completely crapped out. So when I took it back to the Verizon store where I purchased it, they told me that it was out of the 30 day warranty so I would have to buy a full price, brand new LG Dare if I wanted to keep my contract. And what if I wanted to expire my 2 year contract? A penalty of 200 bucks, the same price of the phone! Whatever you do, I beg you. Do not buy this phone.

I have a TV box that did not work properly and has not been used without problem in last 2 months.

I regretted having FIOS and wanted to go back to DSL, guess what; my account CANNOT go back to DSL, once I became FIOS, NO WAY TO GO BACK, I call it MONOPOLY.

Verizon has no ability to be in service. FIOS is the worst service.