Let me tell you something about this company...first of all I HATE VERIZON WITH A PASSION!!! they sent me a modem that i don't need and now U P S wants freaking $8.00 to return this stupid thing...I HAVE NOTHING BUT TROUBLE WITH VERIZON...SUCH A REAL BAD COMPANY TO DEAL WITH!!!ANY WHERE FROM THERE TECH SERVICE, CUSTOMER SERVICE AND CREDIT DEPARTMENT...THEY ALL SUCK!!!I AM GIVING THEM 24 HOURS THEN I AM GOING TO THE ATTORNEY GENERAL AND THE BBB AND EVERYBODY I CAN TO HELP ME DEAL WITH THIS LOUSY COMPANY...THESE PEOPLE LIE THROUGH THERE TEETH!!!I HATE VERIZON...MORE PEOPLE SHOULD COMPLAIN ABOUT THIS LOUSY COMPANY AND PUT THEM OUT OF FREAKING BUSINESS.PERIOD.