I had an appt at 8:30 a.m. I arrived about 8:10 a.m. No one ever came out to greet me or acknowledge I was there. I sat and waited. In the meantime, two more customers (without appts) arrived after me about 8:25 a.m. Someone finally came from the back and immediately started helping the people who came in AFTER me. I stood there a while and they never apologized or offered to "be right with me". Instead, one lady said, "go get --- to help out in front." The girl came back and said, "can't find her." The first lady said, "then she will have to wait" and looked at me. I walked out. They never called me to ask what happened or even cared that they treated me so poorly. No apologies at all. I guess appts don't mean anything to these people. Very sad way of doing business.