these people are robbers! dont order...rec'd three packages from them. each time sent back at our expense with "cancel" written all over and even included a letter stating do not send anymore cancel order... just got off phone and representative said "only this order can be refunded. the others cannot ...at a charge of $79.95 each! because I did not call the "hotline" to cancel...that's bullSH**...she said the "trial time has expired so it cannot be refunded" i said No kidding!!! i am calling the credit card company to see if they will reverse the charges...this is insance...it was supposed to be a FREE TRIAL!!! ugh!