Someone stole my credit card number and placed a standing order with this company. They did not have the correct name/address for the account but Victoria Principal used the card anyway. I was unaware (due to not checking my statement) for over a year about this fraud. This company continued to charge my card even after the exp. date (at the time of purchase) had expired.

They have refused to refund any of my money (over $800)-they refer me to my bank (which only refunded 60 days worth of charges.

This company deals mainly with phone/web orders-they should at a minimum be required to have a program that verifies the correct name is being given when using a credit card.

They are taking ZERO responsibility for any of this-it is all on me and my bank account.